Your information may be used to:

- Respond to inquiries

- Provide estimates or invoices

- Schedule services

- Process payments

- Send appointment reminders or updates

- Improve our website and customer experience

- Follow up regarding services or feedback

- Maintain internal business records

We may also use anonymized data for analytics, marketing performance, and service improvements.

Payments may be processed through trusted third-party providers such as:

- Stripe

- Klarna

- Housecall Pro

- Other approved payment processors

Mi-Casa Home Services does not store full credit card information on our servers. Third-party payment providers maintain their own privacy and security policies.

By submitting your contact information, you consent to receiving communications from Mi-Casa Home Services, including:

- Calls

- Emails

- SMS messages

- Appointment reminders

- Service updates

- Follow-up communication

You may request to stop non-essential communications at any time. Standard messaging and data rates may apply.

Our website may use cookies, analytics tools, and tracking technologies to improve functionality and understand visitor behavior.

These tools may collect:

- Browser type

- Device information

- IP address

- Pages visited

- Time spent on pages

- Referral sources

We may use services such as:

- Google Analytics

- Meta/Facebook Pixel

- Advertising and re-marketing tools

You can disable cookies through your browser settings.

Mi-Casa Home Services does not sell personal information.

We may share limited information with:

- Payment processors

- Scheduling or CRM platforms

- Subcontractors involved in your project

- Service providers assisting with operations

- Legal authorities if required by law

Information is shared only when reasonably necessary for business operations or legal compliance.

We take reasonable steps to protect personal information from unauthorized access, misuse, or disclosure.

However, no online transmission or storage system can be guaranteed 100% secure. Users submit information at their own discretion and risk.

Our website may contain links to third-party websites or services.

Mi-Casa Home Services is not responsible for:

- External website content

- Third-party privacy practices

- Security of external platforms

Users should review third-party privacy policies separately.

We may retain customer information for:

- Record keeping

- Warranty purposes

- Accounting requirements

- Legal compliance

- Customer service history

Retention periods may vary depending on the nature of the project or applicable legal requirements.

Our services and website are not intended for children under 13 years of age.

We do not knowingly collect personal information from children.

Mi-Casa Home Services reserves the right to update or modify this Privacy Policy at any time.

Updated versions will be posted on this page with a revised effective date when applicable.

Mi-Casa Home Services
Email: [email protected]
Phone: (604) 757-4656
Website: www.mi-casa.casa